VALHALLA MARKETING - FZCO, which operates https://uglowe.com (the "Site"), respects your privacy and is committed to complying with the applicable legal requirements of the United Arab Emirates regarding the collection, processing and transfer of personal data. The United Arab Emirates is our country of residence, and all activities on the Site are subject to the laws of the United Arab Emirates.

We recognize the importance of the personal information you provide to us, and we are committed to protecting and managing it responsibly. By submitting your personal information, you consent to this Privacy Policy, including the use and disclosure of the information as set forth herein. Regulatory agencies or governmental authorities may request this information for investigative purposes, and we may provide it based on your consent to this policy.

The information we collect

When you register or use the Site, we may collect the following information:

• Personal information such as name, home address, phone number, email address, date of birth, surname, billing details, site visits, order history, and comments.
• Transaction information related to purchases or services made through the Site.
• Technical information such as IP address, geographic location, browser type, browser version, operating system, duration of visit, number of pages viewed, and your activities on the Site.
• The account details you enter while using the Site.

We collect this information to inform you about new products, changes to the Site, deliver orders, communicate about purchases or customer service, respond to complaints and inquiries, or provide product reviews. We may also use it to send you newsletters, promotions, or special offers that may be of interest to you.

Payment Data Protection

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, leased, or loaned to any third parties. https://uglowe.com will not pass any credit/debit card details to third parties. We take reasonable steps to ensure the privacy and security of data using various hardware and software methodologies. However, https://uglowe.com cannot guarantee the security of any information disclosed online.

Use of information

We may share your personal information with carefully selected affiliates or business partners to send you information of interest to you, such as promotional offers or services related to your purchases. You can always decline these services by contacting customer service. We also use your information to:

• Manage your account and process orders.
• Prevent fraud and protect your account.
• Supporting legal investigations or compliance with regulatory requirements.
• Improve our services and user experience.

To keep your information accurate, please update your details in the "My Account" section regularly. If you encounter any issues, contact customer service via email at Hello@uglowe.com or WhatsApp at 0503106716.

Prevention of cheating

Personal information helps protect your account from fraud, theft, or scams, enhancing the security of your experience on the site.

Phone calls

Phone calls (incoming or outgoing) may be recorded for content verification and used with your data for quality control, regulatory compliance, or troubleshooting purposes.

Links to third-party websites

The https://uglowe.com website may contain links to other websites. We are not responsible for the privacy policies of these sites. If you provide information to third parties, different rules may apply regarding the collection and use of your personal information. We advise you to contact these parties directly to inquire about their use of your information. This Privacy Policy applies only to information collected through our website.

Unsubscribe

If you would like to stop receiving marketing or news messages, you can follow the unsubscribe instructions in the email sent to you or contact us via Hello@uglowe.com or WhatsApp at 0503106716. You can also set your preferences in your account to receive only specific offers. Unsubscribing from promotional messages does not prevent:

• Use your information in accordance with the Privacy Policy.
• Access your information for legal or regulatory purposes.
• Communicate with you by email or phone for service purposes (such as processing orders or responding to your inquiries).

Protecting your personal information

We trust your personal information and do our best to protect it. The site is secured with strong security features, such as secure browsing, security scanning, and two-step verification, to prevent unauthorized access. Access to your information is limited to VALHALLA MARKETING - FZCO employees and agents who need it to process your requests or provide services.

Cookie Policy

https://uglowe.com/ uses cookies and IP addresses to improve our services and personalize your experience. These technologies are used to remember your preferences, generate reports, and track your activities on the Site. Purposes include:

• Visitor statistics and analyzing usage patterns.
• Collect data such as browser type, IP address, operating system, visit dates, and pages viewed.
• Personalize your experience (such as greeting you by name) and deliver targeted ads.

You can disable profiles in your browser settings, but this may affect site performance. We recommend enabling it for the best experience.

Changes to the Privacy Policy

We regularly update this Privacy Policy to reflect changes in our practices, customer needs, or new technologies. We encourage you to check this page periodically for updates. You will be notified of changes via the Site or email before they take effect.

Disclaimer

This Privacy Policy is an integral part of the Site's Terms and Conditions. Your acceptance of the Terms and Conditions signifies your acceptance of this Policy.

Contact us

For inquiries or comments regarding the Privacy Policy or Site Terms, contact us at

• E-mail: Hello@uglowe.com
• WhatsApp: 0503106716

Please do not include sensitive information (such as credit card details) in email correspondence, as it may not be secure.